What happens if someone complains about you as a coach?

March 27, 2019
6:30 PM CDT - 7:30 PM CDT
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Online via Zoom



You get a notification from the ICF (International Coach Federation) staff that someone has filed a complaint about you. The IRB (Independent Review Board) has determined that the case has legitimacy and you are asked to respond to the allegations. How do you feel?

In this session, Dr. Marx present the system and structure behind the ECR (Ethics Conduct Review). Participants will gain an appreciation for the ECR process which is more pedagogical and less punitive. They will be better able to apply the Code of Ethics to their work and their lives.

Learning Focus / Objectives:

The objectives of this presentation will be as follows:

  • Increase awareness of the ECR process
  • Increase sensitivity to the feelings of the complainant as well as the accused
  • Learn how to prevent an accusation
  • Raise the ethical standard ICF members


Speaker Bio:

Michael J. Marx, MBA, EdD, PCC, CPCC.  Michael is a Professional Certified Coach with ICF specializing in business coaching and corporate consultation. Dr. Marx currently serves as the leader of the ICF ‘Global Community of Practice on Ethics.’ He also serves on their Independent Review Board and on the Ethics Code Review Team. Additionally, he is a past-president of Christian Coaches Network International and the author of Ethics and Risk Management for Christian Coaches (2016).


$10.00 Member Registration

$20.00 Non-Member Registration